PLEASE NOTE - Our order deadline for Xmas delivery is 3.30pm Friday 21st December

Order Dispatch Guide and Delivery Charges (UK Mainland)

UK mainland delivery is currently FREE for orders £100 or over and £5 for orders under £100, please note this excludes Saturday delivery (DPD Saturday deliveries are available for UK mainland see pricing below)

All orders placed and payment authorised before 3.30pm each weekday "Monday to Friday" (excludes weekends and bank holidays, see below) will normally be packaged as follows:-

Normal working week despatch days for "Next Working Day Delivery - UK Mainland Only" for orders placed before 3.30pm are as follows:-

Monday (Delivery Tuesday)

Tuesday (Delivery Wednesday)

Wednesday (Delivery Thursday)

Thursday (Delivery Friday)

Friday (Delivery Monday)

Orders Received between 3.30pm Friday and Monday 3.30pm (Delivery Tuesday)

Saturday Delivery UK Mainland Only - Charged Service from £10.00

You can place your order at anytime in the week prior to your chosen following Saturday delivery however your order must be with us no later than the Friday at 3.30pm.

Delivery charges are as follows:-

DPD Saturday (Before Noon) £10.00

DPD Saturday (Before 10.30am) £16.00

The Service

DPD are our main courier and offer a very reliable service, as soon as we have prepared your order for despatch you will be notified by text message and/or email that your order is on its way to you, along with the tracking information.  On the day of delivery you should receive further communication with a one hour delivery slot from DPD.

On occasion we may despatch by Royal Mail next day (before 1pm) special delivery. Please note we do not deliver to PO Boxes.

We will also send you an email to confirm that your order has been despatched. If we have not been able to despatch all the items you have ordered this will be marked on the accompanying despatch note, also see payment below.

Bank Holidays, Public Holidays and Weekends

Please note that we do not despatch orders that are placed after 3.30pm on the previous working day to UK Bank Holidays, Public Holidays and Weekends until the next working day.

During busy sale events or periods such as end of season sales we cannot guarantee "Free Next Working Day Delivery - UK Mainland Only", however we do try our upmost to honour this free service.

Postcode Exclusions

The following postcodes are excluded from "Free Next Working Day Delivery - UK Mainland Only" along with "Saturday Delivery Services", our delivery aim for these postcodes is 2 working days:

BT (All)
GY (All)
HS (All)
IM (All)
IV (All)
JE (All)
KW (All)
ZE (All)

European and International Orders

Orders as dispatch as per our guide above.  Where possible we use DPD (our couriers) for these services, once again you will receive email or text notification regarding your delivery.  If we need to use an alternative delivery service you will be provided with tracking details associated with the delivery provider.